Privacy Policy

Luminate Marketing OS — last updated 16 September 2026.

Luminate Marketing OS is a marketing workspace used by businesses to manage their own Facebook Pages, Instagram accounts and WhatsApp Business numbers. It is operated for the businesses that connect their own accounts to it.

What we access

• Page and account details the business owner authorizes: name, category, contact details, address and hours.
• Posts, comments and messages on those Pages and accounts, so that the business can read and answer them.
• Advertising performance of the business's own ad accounts.

How we use it

• To show the business its own content, comments, messages and results.
• To draft posts and replies that the business reviews and approves before anything is published or sent.
• We do not sell data, share it with advertisers, or use it to train models.

Storage and security

• Data is stored on a private server. Access tokens are encrypted at rest (AES-256-GCM).
• Message and comment content is retained only as long as the business needs it, and is purged on request.

Your rights

People who messaged or commented on a connected business may ask for their data to be deleted. See Data Deletion. Contact: luminatedentalclinic@gmail.com.